1. How will the Lebaran holiday impact Gotrade?
During Lebaran holiday, Indonesian banks are closed from 28th March to 7th April 2025.
Any deposits via LLG/RTGS will not be processed following Indonesian banks closure.
We expect other transfer methods to remain available during the holiday to support our customers’ deposit and withdrawal activities. However, delays might occur to funding activities that require manual intervention, such as refunds.
2. When will services return to normal?
Normal operations are expected to resume on 8 April 2025.
3. What should I do if my transaction is delayed?
If your transaction is significantly delayed, please contact our support team at support@heygotrade.com