How do I begin updating my W-8BEN form?
Open your Gotrade app, and tap on the card labeled "Secure Your Tax Rate" on your home screen.
What information do I need to provide?
You’ll need to confirm or fill in:
First and middle names
Birthday
Street address
City/State
Country
Nationality
Tax Number (TIN)
How do I confirm and submit my form?
After reviewing your information, swipe up to electronically sign your form.
How do I know if my form update was successful?
You will receive a confirmation screen with a checkmark confirming that your W-8BEN has been updated successfully.
How long does updating the W-8BEN form take?
It typically takes less than a minute—just a few quick taps and swipes.
What happens if I don't update my W-8BEN form?
Without an updated form, your dividends will be taxed at the default 30% rate instead of potentially lower treaty rates.
How frequently do I need to update my W-8BEN form?
You must update your W-8BEN form every 3 years.
Who can I contact if I face issues updating my W-8BEN form?
Tap "✋Help" on your Gotrade app.
Visit live chat at www.heygotrade.com
Email support at support@heygotrade.com
🌍 W8BEN expired user
W8BEN expired user

Written by KAI
Updated over 2 weeks ago