🇮🇩 I'm having some trouble signing up - can you help?

Absolutely! Below are some examples of issues you might encounter. If you're encountering a different issue, email us at support@heygotrade.com and we'll be happy to help!
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​Issue #1 - I don't have a government issued photo ID with my address
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​Unfortunately we only accept valid e-KTP as part of our requirements at the moment.
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​Issue #2 - I am affiliated or employed by a stock exchange, securities company, regulatory body, member firm of an exchange, FINRA or a municipal securities broker-dealer.
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​Unfortunately we are unable to open an account for you.
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​Issue #3 - I am currently or formerly a political exposed person or public official.
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Unfortunately we are unable to open an account for you.