๐Ÿ‡ฎ๐Ÿ‡ฉ What do the different deposit statuses mean?
Lucy avatar
Written by Lucy
Updated over a week ago

Awaiting funds: We are currently awaiting funds to be transferred by you. Please follow the exact funding instruction from the app.

Processing: We have received and/or converted your payment and the funds are currently on the way to our clearing broker.

Refunded: Funds have been reversed and refunded back to you.

Failed: The payment can not be processed. Please contact us for more details.

Expired: The payment booking has expired. Please create another booking should you still wish to make a deposit.

Successful: Funds have been sent and are in your Gotrade account.

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